Common BBQ Questions
Frequently Asked Questions
1)
What are the payment methods for admission?
What payment methods are accepted for the admission fee?
We accept cash, Octopus card, Alipay, credit cards (Visa/MasterCard), and Payme (Ta Lam store only).
We accept cash, Octopus card, Alipay, credit cards (Visa/MasterCard), and PayMe (available only at the Tai Lam Chung branch).
2)
Do Hong Kong-style barbecue restaurants offer drinks?
Are drinks available with Hong Kong-style barbecue?
Our Hong Kong-style BBQ restaurant offers all-you-can-drink beverages, as well as bottled drinks and alcoholic beverages for customers to purchase.
Our Hong Kong-style barbecue menu includes self-serve beverages, as well as a selection of bottled drinks and alcoholic beverages available for purchase.
3)
Can I bring my own drinks into the venue?
Can I bring my own drinks into the venue?
Guests may bring their own beverages into the venue. (Except for beer, which is not allowed.)
Guests are allowed to bring their own beverages into the venue (except for beer; bringing in beer is prohibited).
4)
Will there be a corkage fee?
Will there be a corkage fee?
There is no corkage fee. Guests may bring a small amount of red or white wine (approximately 750ml per 4 people). Beer is excluded; bringing your own beer is prohibited.
We do not charge a corkage fee, and guests are welcome to bring their own alcoholic beverages (Approximately 750ml for every 4 people) Excluding beer, which is not permitted.
5)
Will there be a fee for cutting the cake?
Will there be a cakeage fee?
We do not charge a fee for cutting the cake. Guests are welcome to bring their own cakes. If you would like your cake to be chilled, please ask the staff at the counter.
We do not charge a cakeage fee; guests are welcome to bring their own cakes. If you need to store a cake in the fridge, please inform the counter staff.
6)
Can I bring my own seafood?
Can I bring my own seafood?
Guests may bring their own pre-processed seafood to the venue. Please process and clean the seafood beforehand, as there are no washing and cutting facilities or tools provided on site.
Guests may bring pre-prepared seafood into the venue. Please ensure it is cleaned and processed in advance, as no washing or cutting facilities or tools are provided on-site
7)
Are pets allowed in?
Can pets enter?
Pets are welcome, but must be leashed or placed in a bag and not allowed to roam freely within the premises. Guests are also responsible for cleaning up after their pets.
Pets are welcome at the venue. All accompanying pets must be kept on a leash or carried in a bag, and are not allowed to roam freely. Guests are also responsible for cleaning up after their pets.
8)
Can I take the food from inside the venue?
Can I take the food inside to go?
Guests are not allowed to take away any food or beverages provided on-site, whether raw or cooked. If found, a charge of $1 per gram will be applied.
Guests are not permitted to take away any food or beverages provided on-site, whether raw or cooked. A charge of $1 per gram will be applied for any items found taken out.
9)
How many people can a barbecue grill hold?
How many people can accommodate a barbecue grill?
Each of our barbecue grills can accommodate 8-10 people.
It can accommodate 8 - 10 people per stove.
10)
What are the parking fees?
What is the parking fee?
Parking is free for BBQ patrons from Tuesday to Thursday. Parking is available on Fridays, Saturdays, Sundays, and public holidays for $30 per hour or $50 per day.
(Motorcycles, private cars and light trucks only)
Free parking is available from Tuesday to Thursday. From Friday to Sunday and public holidays, parking is paid: $30 per time slot or $50 for the whole day. (Restricted to motorcycles, private cars, and light goods vehicles only.)
11)
I've already booked seats online, can I just walk in?
We've made a reservation, can we go straight in?
Because we require payment before entry, guests with reservations need to queue up and pay to enter.
Since payment is required before entering the venue, all customers with reservations will need to queue up and pay upon arrival.
12)
Can I pay for friends who are not present when I enter?
May I pay for my friend who hasn't arrived yet when entering?
Yes. We will send a number of attendants to guide your friend through the entrance. If your friend does not show up, the purchased attendant will not be refunded.
Yes, you may. We will give you the corresponding number of wristbands. When your friend arrives, you can bring them in through the entrance. If your friend does not show up, the wristbands that have been issued will not be refunded.
13)
If there are domestic helpers/photographers/other staff members in the group who are not eating barbecue, is there an entrance fee?
If accompanying staff such as helpers, photographers, or other crew members enter but do not join the barbecue, is there an entrance fee?
Yes, it is required. All attendees need to pay a fee.
Yes, payment is required for everyone—there's a fee for all attendees, regardless of whether they're eating.